A fun interview with Nancy Armstrong.

https://thorntongroup.ca/wp-content/uploads/2021/06/Nancy-Armstrong-December-2020.mp4

Your intention

The Classic Client-Focus Meeting – Tool for Success

Focus on Your Customers for the Truth In today’s business market, I see many organizations working hard to grow their market share, sales and team.  I am sure you will agree that the very strategies that got us to this point may not take us to where we want to go. For all of us, […]

Business Is ALL about People – The Book That Started It All

For most business leaders today, your only true competitive advantage is dealing with people and relationships.  Your ability to build trust, willing cooperation and leadership is, by far, the most important skills to develop in today’s hyper-competitive markets.  For most companies, building communications, leadership and employee engagement is now the main topic of most strategic […]

What did you say?

Business Communications:  “What did you say?” “The most important thing in communication is to hear what isn’t being said.”  Peter F. Drucker “It is ironic but true that in this era of electronic communication, personal interaction is becoming more important than ever.” Regis McKenna (b. 1939) Once you begin to grasp the realization that you […]